Terms of Service

1. About Necessity Support

Necessity Support is operated by Neurvana AI, LLC, a New York limited liability company. Necessity Support provides administrative appeal preparation and transmission services for people facing health insurance claim denials. It is not a law firm, medical provider, or insurance company. It does not provide legal advice, medical advice, or representation in legal proceedings.

2. No Professional Advice

The information on this site is provided for general educational purposes only. Nothing on this site constitutes legal advice, medical advice, financial advice, or a guarantee of any appeal outcome.

Your specific situation may differ materially from the general scenarios described here. You are responsible for evaluating whether any information on this site applies to your circumstances.

3. Service Relationship

A service relationship with Neurvana AI, LLC is established solely through the intake process at claim.necessity.support. Use of the informational pages of this site does not create a client relationship, representation agreement, or service engagement of any kind.

The scope of services, fees, limitations, and obligations applicable to your case are governed by the Terms of Service presented during intake, which you must accept before services are rendered.

4. Scope of Services

Necessity Support prepares and transmits administrative health insurance appeals for outpatient claim denials. Services are limited to the scope described during intake. We do not provide legal representation, appear on your behalf in any legal or regulatory proceeding, or guarantee any appeal outcome.

If your case requires escalation beyond the insurer's internal appeal process, including external review or regulatory complaint, those steps are outside the scope of this service and your responsibility to pursue independently.

5. Accuracy of Information

We make reasonable efforts to ensure the information on this site is accurate and current. Health insurance regulations, appeal deadlines, and carrier requirements vary by state, plan type, and individual circumstance and may change without notice.

We do not warrant that any information on this site is complete, accurate, or applicable to your specific situation.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Neurvana AI, LLC shall not be liable for any damages arising from your use of or reliance on information provided on this site or through our services, including but not limited to missed appeal deadlines, adverse claim outcomes, or decisions made based on general information presented here.

7. Intellectual Property

All content on this site, including text, images, and design, is the property of Neurvana AI, LLC and may not be reproduced or distributed without written permission.

8. Changes to These Terms

We may update these terms at any time. The effective date at the top of this page reflects the current version. Continued use of this site following any update constitutes acceptance of the revised terms.

9. Governing Law

These terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the courts of Suffolk County, New York.

10. Contact

For questions about these terms, contact us at compliance@necessity.support.